Testimonials
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I would like to express my gratitude for the way in which you went about your business of selling my house. The whole experience was a pleasure and I am happy with the price you achieved, and with the speed with which you manage to secure a buyer. I highly recommend Peter, Melanie and his team for anyone who wants to get the best possible price for the sale of their house. Regards A Everson
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Michael and I would like to take this opportunity to thank you very much for all the personal attention and effort you put into achieving a successful sale on our home in Camp Hill. Keeping the sole remaining goldfish fed, dusting and keeping the house looking good was very much appreciated by us. Thank you, Helen, for your wonderful service and a great experience for us. Kind regards, Juliet & Mike |
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Just wishing to express our thanks for the professional, open and transparent manner in which you and the Tim Altass team completed the sale of our property at Bundara Street, Morningside. As we noted in our initial discussion before your appointment, we had previously received less than satisfactory assistance from other agents on past properties we sold who pushed the expensive marketing route, twice weekly open houses, auction campaigns, retrospectively conditioned us on price and acted more for the purchaser than ourselves in contract negotiations. The Tim Altass Group agency methodology, so well presented by you, addressed all these areas of concern for us with targeted marketing (at agency cost), qualified purchasers, and a team acting in concert for the vendor under realistic expectations, which lead to our contracting the agency. Results were seen within only a week of marketing with several qualified inspections leading to one of the potential purchasers entering contract negotiations. In this respect we must also note our thanks to Mr Peter Watson who completed the negotiations during your annual leave (and thank you also for your making yourself available to discuss strategy and progress during that time), with Peter implementing the strategy expertly. This demonstrated to us how effectively the team environment operates within the agency. With the contract now unconditional and moving to settlement we can only state how delighted we have been with our experience and would not hesitate to utilize the services of yourself and the agency in the future. Regards Sueann & Mark
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My husband and I would like to thank Melanie for helping us buy our first home! It was a long and, at times, emotionally draining ride from when we first started looking in 2009 and we thought it would never end! But then we found the one, thanks to Tim Altass Real Estate, and it was all worth it! If it wasn't for Melanie suggesting this house in Norman Park we definitely wouldn't have looked at it because we previously hadn't considered the suburb. Melanie's help guiding us through making an offer and liaising with us and the owners was professional and friendly. She made buying our first home as stress free as possible! We're looking forward to moving in!
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"We thank you ever so much for all of your help with the purchase of our new property. Your bubbly and friendly, yet professional manner have been a joy to deal with during what is always a stressful time when buying a property. The service we have received has been outstanding and we would not hesitate to recommend you and your office to anyone wishing to buy a property. The service you provided, particularly in coming to my house so I could initial the contract (due to my broken feet!) and asking if I needed anything well before the offer had been accepted is unheard of these days. I was very touched. Can we also extend our thank you to Peter, who was also of great assistance in showing us the property and answering our many questions. He was very understanding and patient with my trying to get into the house from the wheelchair and I thank you all for allowing us to visit time and again when we needed to. You have made the process very smooth and have been working tirelessly as usual, yet always available to assist and answer the phone after hours to assist us. Thanks again Melanie, your help and the help of your fellow staff has been very much appreciated and we cannot wait to move into our new home! Kind Regards, R. Scurrah"
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"I want to express my very sincere gratitude for the efforts made by your team in selling my family home in Bulimba, especially to Michael Smith and Peter Watson. I had previously listed the property with another local agent for auction, with a $10,000 advertising budget. The sale process failed to attract any acceptable offers. Your team got my full asking price within two weeks of listing with no paid advertising! Their professional approach, attention to detail, and great outcome are much appreciated. Many thanks, Phil Chadwick"
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"I’d like to take this opportunity to thank both you and Tim personally, on achieving a fantastic result on the recent sale of my home in Cannon Hill. As you were aware I had several other agents appraise my home with various deals and promises being made; but in the end it was your professionalism and the knowledge that you had the full support of all of your sales colleagues across all three offices gave me the confidence in selecting Tim Altass Real Estate. Having personally been involved in various senior levels of sales myself for the last 20 years, I knew exactly what I expected of a sales professional to sell my family home and I wasn’t disappointed with the service that you provided me. I was not only impressed but somewhat amazed at how quickly I had not one but two signed offers presented to me within 48 hours of listing! Both offers represented fair and accurate market value and both fell into the price range that I was expecting. Once I had decided on which contract to accept everything went extremely smoothly. Throughout the whole sales process I was kept fully informed of the status of the contract and your administration team were most helpful when it came to any enquiries I may have had. Peter, I would have no hesitation in recommending you and the services offered by Tim Altass Real Estate to my friends, knowing full well that the professionalism and service that I received were of the highest standards one should expect. Yours Faithfully, I. Mcully" |
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"We would like to thank you and your colleagues for assisting us with the sale of our apartment. We had opportunities to use other Agents however after careful consideration; we decided that ‘Tim Altass’ selling strategies suited us. We liked Peter’s professionalism and style of marketing that he had to offer, as it was honest and suited our needs. We were very happy with the level of communication provided throughout the selling process. We were always given plenty of notice for inspection appointments and were always given feedback after the inspections. The great advantage of not having ‘open for inspections’; was that we knew that every person that walked through the front door was a genuinely interested buyer. The market in which we chose to sell was a very slow one. Although it was a challenging time to sell, we still managed to get an offer in the first week and an offer that met our expectations by the second week, resulting in the sale that we were very happy with. Kind Regards, J Watson" |
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"I wish to thank you so much for looking after my recent sale with such care, efficiency and expertise. What I had imagined would be a long drawn-out, traumatic experience was actually quite the opposite and, to my surprise, my property was sold for the asking price in just over 2 weeks!! |
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"Very happy with the service, appreciated follow up, would not hesitate to recommend our office to other sellers and buyers.” M Barritt |
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"Hi Coleen (from sunny Malta), |
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“Having bought and sold a number of properties over the years, we are familiar with the process and the stress that comes with buying and selling property. Dealing with a vendor overseas, it was obvious Coleen knew the requirements of the vendor. Given this knowledge, she was able to advise us on the best approach to take to ensure that we were able to purchase our dream property; with as little fuss as possible – saving all involved a lot of time and heartache. Coleen was also very accommodating of our requests for additional inspections and information – nothing was too much trouble for her. Having dealt with a number of real estate agents over the years, we were particularly impressed with Coleen’s ability to engage on a personal level, but at all times maintaining her professionalism and integrity. Coleen’s honesty, loyalty, enthusiasm and her quirky sense of humour make her a joy to work with. It’s obvious that Coleen’s commitment and negotiating skills are key factors in every transaction, and that is why we would recommend her to anyone who is considering buying or selling in the area. We would personally like to thank Coleen for her hard work and commitment to achieving our dream and for making our buying experience as easy and enjoyable as possible.” Narelle and Anthony A |
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"Dear Peter, I wish to congratulate you and thank you for your dedication and professional approach in selling the above mentioned property. I was most impressed with the way you decided to market the property and your explanation of the process. What did amaze me was how quickly the property sold (same weekend as the listing) and the price that you achieved. I think that it was simply quite incredible that you were able to obtain a price which was well in excess of the listed price. I have to admit that I am very excited and overwhelmed with what you have achieved in this area. It is far more than what I thought I could receive through selling the property. It has been my good fortune to have come across you as a person who is very knowledgeable about the local property market. I would have no hesitation in recommending your services to anyone requiring a real estate consultant. Please accept my sincere thanks for everything you have done
Kind regards, |
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I am pleased to write this testimonial for posting on www.timaltass.com in relation to the recent sale of my house. In late 2009 a decision was made to sell my house in Tingalpa. I did not hesitate in contacting Tim Altass Real Estate at Morningside to provide the level of expertise and professionalism, which I knew this agency possessed, to facilitate this process. I was fortunate enough to renew my association with Peter Watson, whom I had first been in contact in 2004-05. Soon after listing I was also introduced to James Rafter. From the time my house was listed and as a seller, I was very impressed with the conduct and hard work undertaken by Peter and James. Their attention to detail, friendly demeanor and clear explanation of processes (which included regular updates and prompt responses to my enquires) was excellent and a testament to what the Jenman approach represents in relation to ethics in real estate. Every time I made contact with your office at Morningside (whether by phone or face-to-face) the cheerful disposition of your staff was clearly evident. My house (which has been in my family for 25 years) has now been sold and I couldn't be happier with my decision to engage the services of Tim Altass Real Estate. As a result, I would definitely be happy to recommend your real estate agency to family, friends and work associates. Please convey my thanks and appreciation to Peter, James and your staff.
Kind Regards, |
When we bought our Norman Park property 10 years ago, we never thought we would want to sell it. It was our first home and we had a significant emotional attachment to it. The time did come for us though, so we contacted the agency that had handled our original purchase of the property and some property management since; Tim Altass.
We were incredibly fortunate to have Melanie Thomas act as our agent and ultimately deliver a good sale for us. Melanie took the time to come and meet with us. She explained not only the process but the difference of the Jenman system.
For us, it came down to the fact that Melanie delivered in every facet. Every phone call was returned and everything happened on time, as we were promised. We were kept well informed throughout the process and even when our emotions were probably getting in the way, Melanie very diplomatically found a way to keep things moving towards the goal. I could not recommend Melanie Thomas and the Tim Altass team more highly for anyone wishing to sell their property.
Greg Thorne
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